Opt-in Link Policy
- Introduction
Techgrace Solutions Pvt. Ltd. (“Company,” “we,” “our,” or “us”) is committed to ensuring a transparent and user-friendly opt-in process for our Rich Communication Services (“RCS Services”). This Opt-In Link Policy outlines the terms and conditions under which users consent to receive messages and communications from us via RCS. - User Consent & Opt-In Mechanism
- Users must explicitly provide consent before receiving messages from us via RCS Services.
- Opt-in can be completed through various methods, including but not limited to:
- Clicking on an online opt-in link.
- Submitting a consent form on our website or mobile app.
- Sending a confirmation message via SMS or email.
- Scanning a QR code that directs users to the opt-in page.
- Consent must be voluntary, informed, and unambiguous.
- Purpose of Opt-In
By opting in, users agree to receive:
- Transactional updates and service-related notifications.
- Promotional and marketing messages related to our products and services.
- Customer support and feedback-related communications.
- Opt-Out & Withdrawal of Consent
- Users can opt out of receiving RCS messages at any time by:
- Clicking on the “Unsubscribe” or “Opt-Out” link in the message.
- Replying with a designated opt-out keyword such as “STOP.”
- Contacting our customer support team for manual removal.
- Once a user opts out, they will no longer receive messages unless they re-subscribe through a new opt-in process.
- Data Protection & Privacy
- We collect and process opt-in data in compliance with applicable data protection laws.
- User consent records, including timestamps and opt-in methods, are securely stored.
- We do not share opt-in data with third parties without explicit user consent, except as required by law.
- Compliance & Legal Requirements
- Our opt-in process adheres to industry standards and regulatory guidelines.
- We ensure all communications are sent to users who have provided valid consent.
- Unauthorized opt-ins or misuse of user data will be strictly dealt with as per legal provisions.
- Contact Information
For any queries regarding this Opt-In Link Policy, users may reach out to us at:
Techgrace Solutions Pvt. Ltd.
SCO 56, 4th Floor, Block D, Chandigarh Citi Center, Zirakpur – 140603
Email: info@techgrace.in
Phone: 98963 26225