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1. Introduction
   Techgrace Solutions Pvt. Ltd. (“Company,” “we,” “our,” or “us”) is committed to protecting the privacy of its users. This Privacy Policy outlines how we collect, use, and safeguard your information when you use our Rich Communication Services (“RCS Services”).
2. Information We Collect
   We may collect the following types of information:

• Personal Information: Name, phone number, email address, and other contact details provided by you.
• Usage Data: Information about how you use our RCS Services, including timestamps, logs, and interactions.
• Device Information: Device type, operating system, and network details for service compatibility.

3. How We Use Your Information
   We use the collected information to:

• Provide, improve, and personalize our RCS Services.
• Ensure network and service security.
• Communicate important service updates or promotions.
• Comply with legal and regulatory requirements.

4. Data Sharing and Disclosure
   We do not sell or rent your personal data. However, we may share your information under the following circumstances:

• With authorized service providers who assist in service delivery.
• With law enforcement or regulatory bodies when required by law.
• In business transfers, such as mergers or acquisitions, where your data may be part of the transferred assets.

5. Data Security
   We implement industry-standard security measures to protect your information from unauthorized access, alteration, or destruction. However, no system is completely secure, and we cannot guarantee absolute data security.
6. User Rights & Choices
   You have the right to:

• Access, update, or delete your personal information.
• Opt out of promotional communications.
• Restrict or object to certain data processing activities.

To exercise these rights, please contact us at the details provided below.

7. Data Retention
   We retain your information only as long as necessary to fulfill the purposes outlined in this policy or as required by law.
8. Third-Party Links & Services
   Our RCS Services may contain links to third-party services. We are not responsible for their privacy practices, and we encourage you to review their privacy policies separately.
9. Children’s Privacy
   Our services are not intended for individuals under 18 years of age. We do not knowingly collect personal data from children.
10. Changes to This Privacy Policy
    We reserve the right to update this Privacy Policy at any time. Any changes will be posted on this page with the updated revision date.
11. Contact Information
    For any questions regarding this Privacy Policy, please contact us at:

Techgrace Solutions Pvt. Ltd.
SCO 56, 4th Floor, Block D, Chandigarh Citi Center, Zirakpur – 140603
Email: info@techgrace.in
Phone: 98963 26225